Refund & Exchange Policy
All returns, refunds or exchanges are at the sole discretion of Pam Clifton & Art of Shalom.
Any returned paintings must be in their original condition and be intact.
Once your return is received and inspected, we will notify you of the approval or rejection via email of your refund
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow for a period of up to 14 days for us to process the refund.
Refunds or Exchanges Accepted Will Be as Follows,
Unsatisfied?
Upon receipt of the painting you determine its unsatisfactory to you, you may request a return. However, if the wrong size was purchased, we will gladly exchange the painting but you are responsible for paying the difference plus all shipping charges.
If you move down in size the difference would be refunded minus shipping and the additional shipping cost for the exchange.
We must be notified within 7 days at [email protected] of any dissatisfaction. Once your return is received and inspected, we will notify you of approval or rejection and whether a refund or exchange is warranted.
If approved, refund or exchange will be processed as listed above.
Exchanges will be only be processed after the item is received by Art of Shalom, initial inspection & approval.
Delivery will be subject processing and shipping.
Please allow for a period of up to 14 days for us to process the refund.
Please NOTE** Refunds in this scenario would not include the original cost of shipping
*Paintings cannot be exchanged or returned after 7 days.
DAMAGED?
Upon receipt of the painting you noticed damage please contact us immediately. If damage occurred and we are not notified within 7 days exchange or refund can/may be refused.
Damage reported after 7 days would be handled on case by case basis.
Please provide images of the box and painting when removed to [email protected]. The return shipping cost in this scenario would be covered by Art of Shalom.
Once painting is received by Art of Shalom, we will send another painting or refund according to parameters listed above.
A copy of your order confirmation will be required!
God Bless!
Pam Clifton
Any returned paintings must be in their original condition and be intact.
Once your return is received and inspected, we will notify you of the approval or rejection via email of your refund
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow for a period of up to 14 days for us to process the refund.
Refunds or Exchanges Accepted Will Be as Follows,
Unsatisfied?
Upon receipt of the painting you determine its unsatisfactory to you, you may request a return. However, if the wrong size was purchased, we will gladly exchange the painting but you are responsible for paying the difference plus all shipping charges.
If you move down in size the difference would be refunded minus shipping and the additional shipping cost for the exchange.
We must be notified within 7 days at [email protected] of any dissatisfaction. Once your return is received and inspected, we will notify you of approval or rejection and whether a refund or exchange is warranted.
If approved, refund or exchange will be processed as listed above.
Exchanges will be only be processed after the item is received by Art of Shalom, initial inspection & approval.
Delivery will be subject processing and shipping.
Please allow for a period of up to 14 days for us to process the refund.
Please NOTE** Refunds in this scenario would not include the original cost of shipping
*Paintings cannot be exchanged or returned after 7 days.
DAMAGED?
Upon receipt of the painting you noticed damage please contact us immediately. If damage occurred and we are not notified within 7 days exchange or refund can/may be refused.
Damage reported after 7 days would be handled on case by case basis.
Please provide images of the box and painting when removed to [email protected]. The return shipping cost in this scenario would be covered by Art of Shalom.
Once painting is received by Art of Shalom, we will send another painting or refund according to parameters listed above.
A copy of your order confirmation will be required!
God Bless!
Pam Clifton